Project Methodology

With 500+ successful implementations and our ISO 9001:2015 certification, Milner Browne has the right product methodology.

Our project methodology attributes

Create an environment where relationships are enabled to grow

Implement solutions with minimal disruption

Use confidence, expertise and empathy to complete projects

Defining a successful project

Terasoft has devised a seven-point charter to enable our team to complete implementation projects in the most effective and efficient manner.

Seven-point charter

Identify project objectives and deliver them;
Clean and open communication channels;
Manage client expectations;
Control and manage organisational transition;
Detail and derail risk;
Balance customer needs with Milner Browne’s expertise;
Understand a company’s culture.

Who is on the project team?

Project Manager

Business Consultant

Developer

Project Sponsor

Functional Consultant

Four-step approach to successful project implementation

1. Initiation

“Kick-off” meeting with your Milner Browne Project Manager, Lead Consultant and Sales Executive;
Roles and responsibilities are established, and a communication plan agreed;
Overall implementation process is outlined.

2. Planning/Scoping

Lead Consultant completes on-site scoping document to understand existing processes and your organization’s goals for the new solution;
Consultants map processes against solution functionality;
Discuss any additional reporting and development requirements against initial requirements.

3. Execution & Control

Software is deployed, databases are installed and configured by an SAP consultant;
Workshops and training are completed;
User-acceptance testing is conducted.

4. Completion

Go-live review is completed to assess and address any outstanding issues ahead of the Project Managers and Consultants completing and closing projects;
Clients then receive on-going assistance from Milner Browne’s award-winning Support team when their solution is deployed.